Frequently Asked Questions
Everything you need to know about shopping with Q.E.D. Astoria.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Q.E.D. Astoria ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I ensure I am choosing the right size or product?
Each product page includes a detailed description and a specific size guide. If you have further questions, our customer service team is happy to provide personalized recommendations.